Critical Incident Stress Management (CISM): Individual Crisis Intervention and Peer Support
Crisis intervention is NOT psychotherapy, rather it is a specialized acute emergency mental health intervention which requires specialized training/ As physical first-aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first-aid.” Crisis interventions are typically done individually (one-on-one) or in groups. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual intervention. The audience for this class includes both emergency services, military, and business/industrial peer support personnel without formal training in mental health, as well as mental health professionals, who desire to increase their knowledge of individual (one-on-one) crisis intervention techniques. (13 Contact Hours)
Please note that this is a two day class. The topics listed below will be covered over the course of two days.
Day 1: (8:30 a.m. – 4:30 p.m.)
• The concept of CISM as a comprehensive crisis intervention program
• The role of the individual crisis intervention in the comprehensive CISM program
• Terms and concepts relevant to the study of crisis, traumatic stress and crisis intervention
• Differential utilities of selected crisis communication techniques
• Demonstration of selected crisis communication techniques
• Psychological reactions to crisis and trauma
• SAFER protocol for individual crisis intervention and it’s role in comprehensive CISM
• Demonstration of the us of SAFER protocol for individual crisis intervention
Review of common problems encountered while working with individuals in crisis
Day 2: (8:30 a.m. – 4:30 p.m.)
See the Day 1 list of topics. Day 2 will continue where Day 1 finished.